Personal Data Protection Policy

Welcome to the website of Sapporo Vietnam Co., Ltd. (sapporovietnam.com.vn). This is our official website to introduce and provide information about our products and company.

With the goal of accompanying you and delivering content that helps you enjoy every moment to the fullest, Sapporo Vietnam always places your information security as a top priority. We understand that personal data is private and valuable. Therefore, we issue this policy to help you better understand the purposes for which we collect, process, and protect your information.

Information We Collect

We do not require you to provide personal information when accessing this website, unless you choose to contact us via the “Contact” feature.

When using the Contact feature, you may be required to provide basic personal information including:

Full name
Phone number
Email address

By clicking “I have read and agree to the Personal Data Protection Policy,” you consent to our collection and processing of your information in accordance with this policy and applicable laws.

Collection of Other Data

We or our authorized service providers may use cookies, web beacons, and similar technologies to store data to enhance your experience—making it faster, safer, and more personalized—provided you consent.

When permitted, data recorded may include:

IP address of your device
Browser type
Referring website
Time spent on pages, browsing behavior, access time, and statistics

This data is used for analysis to improve our website, services, and products.

Cookies are small text files stored on your browser/device to recognize it and personalize your experience.

You can manage or delete cookies via your browser settings. For more details, refer to:
https://sapporovietnam.com.vn/chinh-sach-cookie/

Web beacons are small graphic images embedded in webpages to help us understand user behavior.

Purpose of Using Information

For voluntarily provided information, we use it to:

Contact and resolve issues related to website usage
Improve website content and interface

We will request your consent for any additional data processing purposes when required.

Methods of Data Processing

We may collect personal data:

When you interact with the website (device info, IP, location—if permitted)
When you contact us, provide feedback, or submit complaints

The cases above are not intended to provide an exhaustive list of all instances of data collection, but rather to illustrate common situations in which your personal data may be collected.

Security

Sapporo Vietnam is committed to protecting your privacy and securing your personal data. All information submitted to the website by you will be processed by us in accordance with the purposes set out in this Policy.

Please note:

The website may contain links to third-party sites not governed by this policy
Those sites may collect and use your data independently; in such cases, our privacy policy shall not apply

Data Sharing

1. Affiliates & Service Providers

With your consent, we may share your information with affiliated companies and partners under contract.
We ensure they comply with data protection regulations.

2. Other Cases (With Consent)

In addition to the information sharing described in this Policy and the fulfillment of our legal obligations, we may share, disclose, and transfer your information to third parties at any time with your consent or authorization.

3. Third-Party Content & Advertising

Some content, advertisements, and functionalities of the website may be provided by third-party partners, such as advertisers and social media platform providers. We may engage third parties and media partners to deliver advertisements on our website, applications, and online services to promote our products.

These third parties may collect and receive certain information about your use of the services or your interactions with advertisements through cookies and similar technologies. Such information may be combined with data collected from other websites and online services. We are not responsible for the data protection practices of these third parties.

Data Retention

Personal data will be retained from the time you provide it to us until you request its deletion or until the purposes of processing have been fulfilled in accordance with this Policy and applicable laws.

Data Controller

SAPPORO VIETNAM CO., LTD.
Address: Miss Ao Dai Building, 21 Nguyen Trung Ngan, Ho Chi Minh City
Email: info@svl.com.vn
Phone: (028) 222 17 666

Data Processor

HAKUHODO VIETNAM CO., LTD.
Address: Saigon Centre, 65 Le Loi, Ho Chi Minh City
Phone: (028) 3620 9533

Potential Risks

During the processing of personal data, although Sapporo Vietnam applies maximum security measures, you acknowledge and understand that the following risks and unintended consequences may still arise:

Cybersecurity incidents: Data may be subject to unauthorized access, alteration, or theft due to cyberattacks, malware, or technical vulnerabilities beyond our reasonable control.
System or technical errors: Network disruptions, server failures, or hardware issues may result in temporary data loss or inaccuracies during collection and storage.
Third-party actions: Although we require our service providers to comply with data protection standards, risks may still arise from the data processing activities of third parties, such as advertising partners or social media platforms, which are beyond our direct control.

Service limitations: Exercising your rights to withdraw consent or request data deletion may result in our inability to continue providing services or personalized experiences on the website.

Your Rights

1. Withdraw Consent / Restrict / Object

You may withdraw your consent, request restriction, or object to our collection and processing of your personal data by sending an email to info@svl.com.vn.

We will process your request to the extent permitted by applicable law.

Please note that if you withdraw your consent or request restriction or objection to the processing of your personal data, we may no longer be able to provide our services to you.

2. Request Access to Your Data

You may request that we provide your personal data by sending an email to info@svl.com.vn.

We reserve the right to refuse to provide such data if your request does not comply with applicable legal regulations.

3. Request Correction or Deletion

You have the right to request access to and correction of your personal data that you have provided to us, or to submit such requests by sending an email to info@svl.com.vn. We will review the information, verify your identity and the legality of your request before proceeding to provide or amend the data.

You may also request the deletion of your data by sending an email to info@svl.com.vn. Please note that deletion of your data may affect our ability to provide services to you.

We reserve the right to refuse requests for access, correction, or deletion of data if such requests do not comply with applicable legal regulations.

Contact

For any inquiries or complaints:SAPPORO VIETNAM CO., LTD.
Address: Miss Ao Dai Building, 21 Nguyen Trung Ngan, Ho Chi Minh City
Email: info@svl.com.vn
Phone: (028) 222 17 666